Episodes

  • Onboarding and Offboarding at Money 20/20
    Nov 5 2024

    Glen’s annual Money20/20 highlights include a detailed update from Paze’s Head of Operations Catherine Murchie, a conversation with Allen Osgood, the founder of featured startup Eisen, and first-person reflections on CFPB Director Rohit Chopra’s unscripted comments regarding the agency’s personal data rights rule.

    Links related to this episode:

    Paze: https://www.paze.com/
    Eisen: https://www.witheisen.com/
    Eisen’s FinovateFall demo: https://finovate.com/videos/finovatefall-2024-eisen/
    Money 20/20’s own highlights reel: https://us.money2020.com/experience/highlights
    Glen’s blog on the CFPB’s Section 1033 final rule: https://www.big-fintech.com/Media?p=the-cfpbs-personal-data-rights-rule-exhale-but-dont-get-comfortable
    McKinsey’s Digital Payments Consumer Survey: https://www.mckinsey.com/industries/financial-services/our-insights/banking-matters/consumer-digital-payments-already-mainstream-increasingly-embedded-still-evolving

    Our CU Town Halls are taking a brief break during this busy season, but will be back to brighten your Wednesday afternoons soon! In the meantime, check out our Fraud-a-Palooza session: https://www.big-fintech.com/Media?p=cu-town-hall-episode-124-fraud-a-palooza

    Find us on X at @bigfintech, @jbfintech and @154Advisors

    You can also follow us on LinkedIn:
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/
    https://www.linkedin.com/in/glensarvady/

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    39 mins
  • A Path to Member Prosperity
    Oct 29 2024

    Glen speaks with the founders of Starlight and Credit Mountain, two award-winning startups with a goal of smoothing the turbulent patches of consumers’ financial journeys. Also- a first look at the CFPB’s 594-page magnum opus on personal data rights.

    Links related to this episode:

    Starlight: https://www.get-starlight.com/
    Credit Mountain: https://www.creditmountain.co/
    Glen’s blog on the CFPB’s personal data rights rule: https://www.big-fintech.com/Media?p=the-cfpbs-personal-data-rights-rule-exhale-but-dont-get-comfortable
    For masochists only, the CFPB’s full 594-page final rule in all its glory: https://files.consumerfinance.gov/f/documents/cfpb_personal-financial-data-rights-final-rule_2024-10.pdf
    CU Today’s coverage from the day the final rule was announced: https://www.cutoday.info/site/THE-feature/CFPB-Finalizes-Open-Banking-Rule

    Find us on LinkedIn:
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/
    https://www.linkedin.com/in/glensarvady/

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    35 mins
  • Deliberating Debit, Contemplating Credit
    Oct 22 2024

    Glen speaks with Jessica Heuer and Carrie Stapp about Velera’s recent Psychology of Payments study and strategies for engaging various segments of card users. Also- Durbin and Putin attempt workarounds, and Fiserv wades into uncharted waters.

    Links related to this episode:

    Velera’s Psychology of Payments report: https://www.pscu.com/insights/white-papers/the-psychology-of-payments
    Velera’s website: https://www.velera.com/
    The Economist’s story on Russia’s proposed “BRICs Bridge” payment system: https://www.economist.com/international/2024/10/20/putins-plan-to-defeat-the-dollar
    Payments Dive’s coverage of Fiserv’s special purpose banking charter: https://www.paymentsdive.com/news/fiserv-georgia-special-banking-charter-payments-processing-merchants/728933/
    Arnall Golden Gregory’s take on Fiserv’s charter: https://www.agg.com/news-insights/publications/fiservs-georgia-malpb-charter-implications-for-the-payments-industry/
    CU Today on the CCCA potentially being tucked into hurricane relief legislation: https://www.cutimes.com/2024/10/18/credit-card-competition-act-may-be-included-in-disaster-relief-bill

    Join us for Fraud-a-Palooza! Wednesday October 23 at 3pm ET/Noon PT The next CU Town Hall, a live and lively interactive conversation tackling the major issues facing credit unions today, will focus on a fraud environment that John Best calls the worst he’s seen. It’s free to attend (credit union employees might even win a door prize), but registration is required: https://www.cutownhall.com/ Contribute info to our fraud survey: https://forms.monday.com/forms/d76e9b3df9f4f42cec6c16d74b581be2?r=use1

    Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors

    You can also follow us on LinkedIn:
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/
    https://www.linkedin.com/in/glensarvady/

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    32 mins
  • AI, Open Banking are En Vogue
    Oct 16 2024

    Glen checks in with Money 20/20 President Tracey Davies for a preview of the upcoming four-day Las Vegas extravaganza. Also- a slew of updates on Illinois’ interchange fiasco, a countdown to the CFPB’s open banking rule, and a desperate attempt to tie 1990s funky divas to 2024 payment headlines.

    Links related to this episode:

    Money 20/20 USA, October 27-30 in Las Vegas: https://www.money2020.com/
    Last week’s CU Town Hall- featuring insights from the Illinois Credit Union League’s Tom Kane- on the Interchange Fee Prohibition Act: https://www.big-fintech.com/Media?p=cu-town-hall-episode-123
    Glen’s blog on the IFPA: https://www.big-fintech.com/Media?p=battle-lines-being-drawn-on-illinois-interchange
    The OCC’s amicus brief to the IFPA: https://bankingjournal.aba.com/wp-content/uploads/2024/10/OCC-Amicus-Brief-IFPA.pdf
    The OCC’s amicus brief to the IFPA: https://restaurant.org/getmedia/d5f460e3-3cb6-4d77-9e82-2bf4ae3dc972/2024-10-04-Exhibit-A-to-Corrected-Unooposed-Mtn-of-RLC-IRA-RLC.pdf
    Glen’s History of Money 20/20 in three t-shirts: https://www.big-fintech.com/Media?p=the-history-of-money-2020-in-three-t-shirts

    Join us for the next CU Town Hall on Wednesday October 23 at 3pm ET/Noon PT for a live and lively interactive conversation tackling the major issues facing CUs today. For this session John Best will lead Fraud-a-Palooza! It’s free to attend (credit union employees might even win a door prize!), but advance registration is required: https://www.cutownhall.com/ And contribute info to our fraud survey here: https://forms.monday.com/forms/d76e9b3df9f4f42cec6c16d74b581be2?r=use1

    Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors

    You can also follow us on LinkedIn:
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/
    https://www.linkedin.com/in/glensarvady/

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    34 mins
  • Show Me the Money
    Oct 7 2024

    Glen speaks with key players at TruStage Ventures’ Fintech Summit: Discovery Fund Managing Director Elizabeth McCluskey on the state of early stage investing, founder Gwyneth Borden on Remynt’s journey to startup funding, and Maxwell’s co-founder John Paasonen on addressing the housing affordability gap. Also, surprising battle lines forming in the Illinois interchange showdown.

    Links related to this episode:

    TruStage Ventures: https://www.trustage.com/ventures/portfolio
    TruStage Discovery Fund: https://www.trustage.com/ventures/discovery-fund
    Maxwell: https://himaxwell.com/
    Remynt: https://getremynt.com/
    Glen’s update on the Illinois’ Interchange Fee Prohibition Act: https://www.big-fintech.com/Media?p=a-state-of-confusion-interchange-battles-move-closer-to-home
    Our 2022 interviews with Money 20/20 America’s Got Access winners Dennis Cail (Zirtue) and Gwyneth Borden (Remynt): https://www.big-fintech.com/Media?p=americas-got-access-vegas-has-crowds
    Finovate’s demo archive: https://finovate.com/videos

    Join us for the next CU Town Hall on Wednesday October 9 at 3pm ET/Noon PT for a live and lively interactive conversation tackling the major issues facing CUs today. This session will focus on the latest developments in Illinois interchange legislation, and why it’s a national issue. It’s free to attend (credit union employees might even win a door prize!), but advance registration is required: https://www.cutownhall.com/

    Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors

    You can also follow us on LinkedIn:
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/
    https://www.linkedin.com/in/glensarvady/

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    38 mins
  • Discovering the Drama in Interchange
    Oct 1 2024

    John and Glen explore the machinations of the Interchange Fee Prohibition Act, the potential impacts that extend well beyond Illinois, and how it could alter prospects for the Capital One/Discover merger. Also- initial thoughts on the DOJ’s antitrust suit against Visa’s debit business, and a gratuitous swipe at Ticketmaster.

    Links related to this episode:

    Glen’s blog on the Interchange Fee Prohibition Act: https://www.big-fintech.com/Media?p=a-state-of-confusion-interchange-battles-move-closer-to-home
    Our August interview with the Illinois Credit Union League on the topic: https://www.big-fintech.com/Media?p=ill-communication-on-illinois-interchange
    The ICUL’s press release explaining the recently filed lawsuit: https://www.icul.com/news/icul-news/bank-and-credit-union-groups-join-forces-to-challenge-new-illinois-law-restricting-interchange-fees/
    Thoughts on the Capital One/Discover merger from back in February: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle
    AP News’ reporting on the DOJ’s antitrust lawsuit against Visa: https://apnews.com/article/visa-antitrust-justice-department-debit-card-fees
    Payments Dive’s take on Visa’s partner agreements that may have spurred DOJ action: https://www.paymentsdive.com/news/visa-debit-credit-card-network-stymied-fintech-payments-competition/728033/

    Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors

    You can also follow us on LinkedIn:
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/
    https://www.linkedin.com/in/glensarvady/

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    37 mins
  • Digging Further at FinovateFall
    Sep 24 2024

    Part 2 of our Finovate recap features interviews with three more standouts- Further, MoneyKit and Telesign- from an impressive batch of demoing companies. Plus- Glen reveals his Best of Show ballot, and serial entrepreneurs extend their winning streaks.

    Links related to this episode:

    MoneyKit: https://moneykit.com/
    Further: https://gofurther.app/
    Telesign: https://www.telesign.com/
    Telesign’s Trust Index: https://www.telesign.com/continuous-trust-authority/trust-index
    Last week’s episode featuring interviews with Finovate standouts CardLift and Quavo: https://www.big-fintech.com/Media?p=the-best-things-i-saw-at-finovatefall
    Our interview with Deidre Campbell on the Edelman Trust Barometer: https://www.big-fintech.com/Media?p=retaining-member-trust-amid-the-decline-of-authority
    Glen’s blog on his key takeaways from FinovateFall:
    FinovateFall: https://informaconnect.com/finovatefall/
    Best of Show winners: https://finovate.com/finovatefall-2024-best-of-show-winners-announced/
    Replay of our recent CU Town Hall on what constitutes a Primary Financial Institution (and whether it matters): https://www.big-fintech.com/Media?p=cu-town-hall-episode-122-primary-financial-institutions

    Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors

    You can also follow us on LinkedIn:
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/
    https://www.linkedin.com/in/glensarvady/

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    40 mins
  • The Best Things I Saw at FinovateFall
    Sep 17 2024

    Glen speaks with two of his favorite fintechs he saw at the recently completed and highly engaging FinovateFall conference: Best of Show winner CardLift and fraud/dispute management platform Quavo. Also- an overview of the eight Best of Show winners, the inevitable artificial intelligence parade, and a pronounced shift in favor of credit unions.

    Links related to this episode:

    CardLift: https://withcardlift.com/
    Quavo: https://www.quavo.com/
    Illuma: https://illuma.cx/
    FinovateFall: https://informaconnect.com/finovatefall/
    Our recent interview with Finovate’s Greg Palmer: https://www.big-fintech.com/Media?p=big-startup-energy
    Best of Show winners: https://finovate.com/finovatefall-2024-best-of-show-winners-announced/

    Join us for the next CU Town Hall on Wednesday September 18 at 3pm ET/Noon PT for a live and lively interactive conversation tackling the major issues facing CUs today. This session will focus on whether the notion of a Primary Financial Institution is myth or reality. It’s free to attend (credit union employees might even win a door prize!), but advance registration is required: https://www.cutownhall.com/

    Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors

    You can also follow us on LinkedIn:
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/
    https://www.linkedin.com/in/glensarvady/

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    36 mins