Episodes

  • Prepping for Platform Analytics Workspace with VividCharts!
    Oct 8 2024

    ServiceNow Platform Analytics Workspace is awesome! Rob and Mitch from Vividcharts join us for a discussion about how to prepare for a migration from traditional dashboards to this new framework.

    ABOUT VIVIDCHARTS
    Check out VividCharts
    Reporting Audit Service

    Thanks to our sponsors,
    -
    Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
    - Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandtheduke

    ABOUT US
    Cory and Robert are vendor agnostic freelance ServiceNow architects.
    Cory is the founder of TekVoyant.
    Robert is the founder of The Duke Digital Media

    Sponsor Us!

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    36 mins
  • The Power of User Councils for your ServiceNow Platform
    Sep 20 2024

    Everyone talks about transparency and leadership, but you won't achieve that without an audience. We break down the reasons and methods for ServiceNow platform owners and consultants to set up user and executive councils for their ServiceNow programs.

    Thanks to our sponsors,
    -
    Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
    - Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandtheduke


    ABOUT US
    Cory and Robert are vendor agnostic freelance ServiceNow architects.
    Cory is the founder of TekVoyant.
    Robert is the founder of The Duke Digital Media

    Sponsor Us!

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    31 mins
  • 🛠️ Labor and ServiceNow
    Sep 1 2024

    In celebration of labor day, we talk about how do you know you're doing GOOD labor, and how to make sure your labor isn't exploited.
    And we conclude with a titanic labor that the ServiceNow community needs to address.

    ALSO MENTIONED:
    - Getting Better at Communication
    - CSDM with Mark Bodman
    - The Truth About Customization vs Configuration
    - Document Your Solutions

    Thanks to our sponsors,
    -
    Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
    - Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandtheduke


    ABOUT US
    Cory and Robert are vendor agnostic freelance ServiceNow architects.
    Cory is the founder of TekVoyant.
    Robert is the founder of The Duke Digital Media

    Sponsor Us!

    Show More Show Less
    40 mins
  • Navigating ServiceNow Deployment Chaos
    Jul 25 2024

    We discuss some practical methods for bringing the chaos of ServiceNow implementations under control

    ALSO MENTIONED:
    - Robert's Rules of Order

    Thanks to our sponsors,
    -
    Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
    - Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandtheduke


    ABOUT US
    Cory and Robert are vendor agnostic freelance ServiceNow architects.
    Cory is the founder of TekVoyant.
    Robert is the founder of The Duke Digital Media

    Sponsor Us!

    Show More Show Less
    36 mins
  • Learn to go from Abstraction to Action
    Jun 29 2024

    The difference between an adequate and expert ServiceNow expert is comfortably receiving abstractions and translating them into specific action. Break the mindset of being an order taker. The difference between great success and poor results can be due to your clarifying lense, in addition to your dev skills.

    ALSO MENTIONED:
    - Episode 38 - Outcomes, outcomes, outcomes, outcomes

    Thanks to our sponsors,
    -
    Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
    - Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandtheduke


    ABOUT US
    Cory and Robert are vendor agnostic freelance ServiceNow architects.
    Cory is the founder of TekVoyant.
    Robert is the founder of The Duke Digital Media

    Sponsor Us!

    Show More Show Less
    33 mins
  • 🎁🤖 AI In A Box with Jace Benson
    Jun 27 2024

    Jace isn't just passionate about Tech, but also how it's sold. Learn how is "buy once and own it" philosophy lead him to create "AI In A Box", an AI you can install in your own environment to perform task summaries. All the security, privacy, and compliance you want, at a criminally low price.

    Check out https://ai.ina.box/

    Thanks to our sponsors,
    -
    Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
    - Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandtheduke


    ABOUT US
    Cory and Robert are vendor agnostic freelance ServiceNow architects.
    Cory is the founder of TekVoyant.
    Robert is the founder of The Duke Digital Media

    Sponsor Us!

    Show More Show Less
    32 mins
  • ServiceNow Development, Architecture, & Success, with Chris Nanda
    Jun 15 2024

    OG of ServiceNow OGs, Chris Nanda, joins us to talk about ServiceNow development, what makes a good architect, and what ServiceNow success looks like.

    Thanks to our sponsors,
    -
    Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
    - Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandtheduke


    ABOUT US
    Cory and Robert are vendor agnostic freelance ServiceNow architects.
    Cory is the founder of TekVoyant.
    Robert is the founder of The Duke Digital Media

    Sponsor Us!

    Show More Show Less
    38 mins
  • Coaching, Keeping Up, And HOW DOES THIS THING WORK!?
    May 31 2024

    Coaching is a necessity, even for seasoned vets. We differentiate between coaching, mentoring, and training. We discuss the difficulty of keeping up with ServiceNow and how hard it is to understand how solutions are *supposed* to work.

    Mentioned:
    - Ep 67: Asking for Help
    - Chillz Muzik on Fiverr (our theme song performer)

    Thanks to our sponsors,
    -
    Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
    - Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandtheduke


    ABOUT US
    Cory and Robert are vendor agnostic freelance ServiceNow architects.
    Cory is the founder of TekVoyant.
    Robert is the founder of The Duke Digital Media

    Sponsor Us!

    Show More Show Less
    42 mins