Welcome to the fourth episode of Deliverology! Today’s episode unlocks the secret weapon to achieving client satisfaction: client feedback.

Our guest, Remeny Armitage, Founder of Brilliant and Human, a professional service that understands what their clients truly think of them by proactively listening to people and getting invaluable insights to help them be more strategic.

She reveals how regular client feedback sessions can be a goldmine for project managers. You'll discover how to use it to identify and solve common client grievances, build trust, and ultimately, nurture strong, long-lasting relationships.

Listen now and discover:

• The top 3 client satisfaction killers and how to avoid them
• Powerful communication strategies to keep your clients in the loop
• Actionable steps to turn client feedback into project wins

Feeling overwhelmed by frustrated clients? This episode is your roadmap to client service success. Tune in and start turning those frowns upside down!

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Connect with our Host and Guest:

Host - Joanne Reid
Guest - Remeny Armitage

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This episode was brought to you by: Joanne Reid - Managing Partner at Cactus

cact.us