• EIH_002_The Journey to Healthcare Excellence

  • Sep 17 2024
  • Length: 40 mins
  • Podcast

EIH_002_The Journey to Healthcare Excellence

  • Summary

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    Hosts:

    • Jarvis T. Gray, Host
    • Dr. Britney Scott, Co-Host and Guest

    Episode Summary:
    In this inaugural episode of the rebranded "Excellence In Healthcare" podcast, hosts Jarvis T. Gray and Dr. Britney Scott dive into a conversation that explores their professional journeys and the evolution of their podcasting and consulting careers. Highlighting the themes of process improvement, diversity, equity, and inclusion, the episode sets the stage for a series dedicated to advancing healthcare excellence.

    Key Discussion Points:

    1. Introduction and Backgrounds:
      • Jarvis reflects on his early healthcare career, emphasizing the importance of relationship building and strategic thinking.
      • Dr. Britney Scott introduces her work as the founder and CEO of Clinic Doctor and the host of the DEI Disruptors podcast.
    2. Career Inspirations:
      • Jarvis shares his inspiring background growing up in Miami and how his experiences of facing challenges like homelessness shaped his resilient and resourceful outlook.
      • Dr. Britney praises Jarvis’s mother for instilling resourcefulness and adaptability in him, which have been crucial for his success in healthcare quality and process improvement.
    3. The "Batteries Included Theory"
      • Dr. Britney discusses this theory and its impact on Jarvis’s career, highlighting his journey from focusing on process improvement to taking a more strategic approach to understanding and improving the business.
    4. Upcoming Projects:
      • Jarvis announces his new podcast and book, both set for release in September, with the podcast going live on September 10th and new episodes dropping every Tuesday at 02:00 a.m.
      • The book, titled "Mastering Healthcare Excellence," will be officially released on September 3rd. It will be available on major platforms like Amazon and Barnes and Noble, and also offered as a free e-copy on his website and an audiobook on Audible.
    5. Rebranding and Future Direction:
      • Jarvis explains the podcast's transition from "Healthcare Quality Cast" to "Excellence In Healthcare Podcast," driven by his evolving business consulting and coaching activities.
    6. Strategic Insights:
      • Both hosts discuss the importance of aligning projects with the business's goals and having a clear strategy to ensure a strong return on investment.
      • They reflect on the impact of strategic thinking on leadership, frontline staff, and the overall performance of the healthcare industry.
    7. Looking Ahead:
      • Dr. Britney expresses her excitement for the new directions, asking Jarvis to envision the podcast's achievements in the coming year.
      • Jarvis emphasizes the goal of providing valuable feedback and insights to help other healthcare leaders and communities.

    Connect and Stay Updated:

    • Podcast Website:
      • Excellence In Healthcare Podcast (BuzzSprout)
    • LinkedIn:
      • @Jarvis T. Gray

    Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

    Additional Resources:

    • Order the book "Mastering Healthcare Excellence"

    Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

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