Gabfocus Self Storage Podcast

By: Melissa Huff Josh Huff Tommy Nguyen
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  • Summary

  • Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa Huff and Tommy Nguyen bring in nationally recognized speakers, leaders of companies, and top experts to help you maximize your self-storage business, optimize your management team, and prepare for what's ahead. Brought to you by the teams at Lighthouse Storage Solutions and StoragePug.
    2023 Gabfocus
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Management Marketing Economics
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Episodes
  • It's Show Time

    It's Show Time
    Sep 5 2024

    The Fall Conference season officially kicks off this week with the SSA Fall Conference & Expo in Las Vegas. With more shows than a person possibly attend over the next few months, how to do you know what is the right show for you? How do you get the most out of your trade show? And should you even attend one?

    We discuss a few of our tips and tricks for navigating show season, a few things to consider as you think about going to a show, and a few essentials to pack while you travel. This episode is short and sweet, because it's show time.

    Hosts: Josh Huff & Melissa Huff

    Produced by Lighthouse Storage Solutions
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    18 mins
  • Self Storage Origins: Matt Enger with Cubby Storage

    Self Storage Origins: Matt Enger with Cubby Storage
    Aug 30 2024

    Matt Enger, co-founder of Cubby Storage, joins us to talk about his journey into self storage. From his beginnings storing artwork, to the development of Cubby, he has used his tech background to increase efficiency and enhance the customer experience in a variety of industries. We also dive into self storage software, which has become integral to running just about every facility in the country. What are the needs owners have? What should software do? We cover this and a ton more as we examine his origin story.

    Guest: Matt Engfer, Cubby Storage

    Hosts: Josh Huff & Melissa Huff

    Produced by Lighthouse Storage Solutions
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    52 mins
  • The Next Generation of Self Storage Software

    The Next Generation of Self Storage Software
    Aug 22 2024

    Experts from 6Storage, Storable, Storage Commander, and Storeganise join us to talk all about software. Good self storage software can make all the difference for both the customer experience and the manager/owner. What functionality should software have? How should it interact with security, call centers, and payment portals? What are the pain points operators are trying to overcome? And of course, what's coming in the next few years? From integrations, to customer interactions, to management needs, our guests overview what you should be looking for in a software system.

    Guests: Jason Palmer (Storable), Alyssa Winkelman (6Storage), Steve Smith (Storage Commander), and Jack Colemanzo (Storeganise)

    Hosts: Tommy Nguyen & Melissa Huff

    Brought to you by the teams at StoragePug and Lighthouse Storage Solutions
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    1 hr and 28 mins

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