The Fall Conference season officially kicks off this week with the SSA Fall Conference & Expo in Las Vegas. With more shows than a person possibly attend over the next few months, how to do you know what is the right show for you? How do you get the most out of your trade show? And should you even attend one?

We discuss a few of our tips and tricks for navigating show season, a few things to consider as you think about going to a show, and a few essentials to pack while you travel. This episode is short and sweet, because it's show time.

Hosts: Josh Huff & Melissa Huff

Produced by Lighthouse Storage Solutions

Matt Enger, co-founder of Cubby Storage, joins us to talk about his journey into self storage. From his beginnings storing artwork, to the development of Cubby, he has used his tech background to increase efficiency and enhance the customer experience in a variety of industries. We also dive into self storage software, which has become integral to running just about every facility in the country. What are the needs owners have? What should software do? We cover this and a ton more as we examine his origin story.

Guest: Matt Engfer, Cubby Storage

Hosts: Josh Huff & Melissa Huff

Produced by Lighthouse Storage Solutions

Experts from 6Storage, Storable, Storage Commander, and Storeganise join us to talk all about software. Good self storage software can make all the difference for both the customer experience and the manager/owner. What functionality should software have? How should it interact with security, call centers, and payment portals? What are the pain points operators are trying to overcome? And of course, what's coming in the next few years? From integrations, to customer interactions, to management needs, our guests overview what you should be looking for in a software system.

Guests: Jason Palmer (Storable), Alyssa Winkelman (6Storage), Steve Smith (Storage Commander), and Jack Colemanzo (Storeganise)

Hosts: Tommy Nguyen & Melissa Huff

Brought to you by the teams at StoragePug and Lighthouse Storage Solutions

Tommy Nguyen, founder of StoragePug, shares his origins both in the US and in self storage. From his humble beginnings coming to America from Vietnam, to his early days in tech after UT, to the beginnings of his company StoragePug, we hear all about his amazing journey. He discusses his personal story, the heart behind StoragePug, and his thoughts on the self storage industry's past and future.

Guest: Tommy Nguyen, StoragePug

Hosts: Josh Huff & Melissa Huff

Produced by Lighthouse Storage Solutions

What data matters in self storage? Where do you get it? James McLean from Radius+ joins Tommy and Melissa to discuss all the analytics you can handle. It can be hard to sort through all the available data out there from your website to your online profiles to your management software. We discuss the tools that are available and the key data to keep track of to keep your business competitive and successful.

Hosts: Tommy Nguyen & Melissa Huff

Guest: James McLean with Radius+

Brought to you by the teams at StoragePug and Lighthouse Storage Solutions

Welcome to Episode 2 of Legal Chat. This virtual "Power Hour" covers a variety of topics and questions sent in from self storage owners and operators around the country. Today we cover the recently passed legislation regarding non-monetary defaults, the ability to enforce unsigned leases, properly disclosing fees, force-placing tenant insurance, laws against junk fees, legal tips for taking over a troubled facility, and much more.

You can watch this episode over on their YouTube channel- Legal Chat Episode 2

Make sure to subscribe to watch future episodes.

Hosts: Carlos Kaslow & Scott Zucker with the Self Storage Legal Network

Brought to you by Lighthouse Storage Solutions

In this special 100th episode, we revisit our very first topic from two years ago- work life balance. Whether you own a business or just work for one, the motivation behind your work ethic drives everything you do, from the amount of time you spend with your family to the effort you put into your job.

We discuss our own work life balance, the "Why" behind Lighthouse Storage Solutions, and some things to consider as you examine the relationship between your personal and professional endeavors.

Hosts: Josh Huff & Melissa Huff

Produced by Lighthouse Storage Solutions

The future of tenant communication is video. Face time, snaps, zoom, google meet, and a host of other options have grown this tech in person to person communication, but we haven't seen it hit its stride in the self storage space... that is until Live Switch decided to enter our industry. It's not often we're blown away by a new piece of tech that enters the self storage space, but today is an exception.

James Hatfield joins us to talk about the origins of Liveswitch, how it's already working with major organizations (Adobe, NFL, Department of Defense, etc.), and how it's changing the way we talk with our tenant and co-workers in self storage. And the best part of it all is the simplicity with which anyone can use this tech.

Plus, we dive into some of the charitable work connected to Liveswitch (linked below) and think about the future of how this tech will impact self storage.

*Live Switch is not a sponsor of this episode

Guest: James Hatfield, CRO of Live Switch

Charitable Organization from the episode: Inmates to Entrepreneurs

Hosts: Josh Huff & Melissa Huff