In this episode of Consulting Spotlight, we sit down with Errol Allen, founder of Errol Allen Consulting and veteran operations consultant. After leaving corporate America in 2011 at age 53, Errol transformed his analytical mindset and operations expertise into a thriving consulting practice focused on process optimization.

With over a decade of experience helping businesses streamline their operations, Errol shares powerful insights about the critical role of process documentation in organizational success. From his base in Texas, he has helped countless organizations identify inefficiencies, implement effective workflows, and achieve remarkable transformations in their operations.

Key Discussion Points:
- Journey from corporate analyst to independent consultant
- Three-phase approach to process documentation
- Real-world case study of process transformation in Houston
- Impact of remote work on documentation practices
- Tools and technologies including Visio and Loom
- Methodology for identifying critical processes
- Measuring ROI of process improvement initiatives
- Employee engagement strategies during change implementation
- Future of process documentation with AI and automation

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Creators & Guests

• Errol Allen - Guest