• Scaling a Home Service Business Without Losing Your Sanity

  • Mar 11 2025
  • Length: 39 mins
  • Podcast

Scaling a Home Service Business Without Losing Your Sanity

  • Summary

  • Adam Sylvester shares his journey building two successful home service businesses – a $400K lawn care company and a $1.2M gutter business – while maintaining work-life balance with his wife and four children. He reveals key insights on creating profitable service companies by focusing on serving people rather than just completing technical tasks.

    • Built a lawn care company starting at age 11 that now generates $400K in annual revenue
    • Launched Charlottesville Gutter Pros after seeing another successful operator's business model
    • Intentionally structured gutter business like an HVAC company with technicians, dispatchers and CSRs
    • Maintains separate business identities rather than offering gutters as an add-on service
    • Created a review generation system that's yielded over 500 customer testimonials
    • Incentivizes technicians with $15 per review and $30 if their name appears in it
    • Uses software called NiceJob to automate review requests
    • Hosts Masters of Home Service Podcast sponsored by Jobber
    • Balances business ownership with family life by maintaining firm boundaries
    • Aims to build a $5M company without expanding beyond his current geographic market
    • Focuses on increasing net profit percentages rather than just growing revenue


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