The Cash Flow Contractor

By: Khalil Benalioulhaj & Martin Holland
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  • Summary

  • If you’re like most contractors we know, then you started your business because you’re passionate about and great at your craft. You also wanted to be your own boss. Owning a business has a lot of advantages, but also a lot of challenges. We started this podcast to talk about things that matter to you as an owner, like business fundamentals, sales processes, marketing, leadership, and much more. Armed with knowledge, you’ll be able to reach your goals, whether that’s growth, getting your shop to run without you, or anything in between.
    © 2025 Khalil Benalioulhaj & Martin Holland
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Economics Leadership Management
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Episodes
  • 238 - 7 Ways to Simplify How You Serve Customers with James Hatfield

    238 - 7 Ways to Simplify How You Serve Customers with James Hatfield
    Jan 9 2025
    Join us for an inspiring conversation with serial entrepreneur James Hatfield, as he shares his journey from power washing & painting companies to billion-dollar tech ventures. Learn how his latest project can transform your business operations effortlessly.Time Stamps02:07 - Introduction and Guest Introduction03:08 - James Hatfield's Background and Entrepreneurial Journey05:07 - Journey into Technology and Business Success06:57 - Inmates to Entrepreneurs15:13 - Journey to Developing LiveSwitch20:50 - Live Switch vs. WhatsApp and FaceTime28:02 - Seamless Remote Assistance Setup32:20 - Utilizing LiveSwitch for Marketing33:09 - Enhancing Customer Experience with Live Video37:36 - Utilizing LiveSwitch for Sales38:15 - Other Use Cases of LiveSwitch for Contractors41:25 - Utilizing QR Codes for Efficiency43:10 - Membership Programs and Recurring Revenue45:14 - Operational Benefits and Documentation46:20 - Comprehensive Video Platform50:35 - Getting Started with LiveSwitchSnippets from the Episode“ All entrepreneurs know, you wear a lot of hats. And sometimes you feel ill-equipped in certain moments, especially as you scale a business or grow a business.” - James Hatfield“ Make sure you have a mastermind group, so you're not fighting the battle alone.” - James Hatfield ”My customers have the answer to the test. No matter what industry I've been in, they always know the answer. “ - James Hatfield ”WhatsApp was never meant or built for remote assistance.” - James Hatfield ”We did the exact opposite of what FaceTime and WhatsApp do.” - James Hatfield24 Things Construction Business Owners Need to Successfully Hire & Train an Executive AssistantResourcesCheck out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from James HatfieldSchedule a LiveSwitch demo Live Switch websiteSchedule a meeting with James HatfieldJames Hatfield on LinkedInMore from Martin Hollandtheprofitproblem.comannealbc.com Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cashflow ContractorSubscribe to our YouTube channelSubscribe to our NewsletterFollow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)Visit our websiteEmail The Cashflow Contractor
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    54 mins
  • 237 - Why Contractors Lose Sales with Joe Crisara

    237 - Why Contractors Lose Sales with Joe Crisara
    Jan 2 2025
    Curious why your sales might be slipping away? Join Martin & Khalil, with America’s service sales coach, Joe Crisara, as they delve into common sales pitfalls and practical tips to boost your game.Time Stamps02:04 - Episode Intro02:57 - Joe's Iconic Sales Failure Story13:58 - Lessons Learned from Sales Failures19:20 - Creating Value and Personalizing Service30:06 - Sales Rhythm and Company Culture33:46 - Importance of Certifications and Safety38:52 - Communicating Value and Differentiation in Sales42:34 - Building Relationships and Closing Sales44:43 - 4 Things to Do to Stop Losing Sales49:00 - Episode Outro & TakeawaysSnippets from the Episode“People are more important than things.” - Joe Crisara“Your ego is not your amigo.” - Joe Crisara“I don't lower the price anymore ever. I'd rather give you more service.” - Joe Crisara“More for the same instead of the same for less.” -Martin Holland“The worst thing I could do to my worst enemy is putting them in the construction business without any training.” - Joe Crisara“You're not going to do things right unless you find out the wrong way first.” - Joe Crisara24 Things Construction Business Owners Need to Successfully Hire & Train an Executive AssistantResourcesCheck out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Joe CrisaraService MVP websiteJoe Crisara on LinkedInWhat Should We Do?: How to Win Clients, Double Profit & Grow Your Home Service SalesMore from Martin Hollandtheprofitproblem.comannealbc.com Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cashflow ContractorSubscribe to our YouTube channelSubscribe to our NewsletterFollow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)Visit our websiteEmail The Cashflow Contractor
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    54 mins
  • 236 - Reluctant Firing: Why You Won't Let Them Go

    236 - Reluctant Firing: Why You Won't Let Them Go
    Dec 26 2024

    Struggling with whether to keep or release an employee? In this episode, we tackle the hard truths about terminations, cultural impact, and why the right move might be the hardest one.


    Time Stamps

    • 01:44 - Introduction and Initial Dilemma
    • 02:08 - Immediate Action vs. Strategic Replacement
    • 04:02 - Consequences of Delaying Termination
    • 05:56 - Cultural Impact and Employee Morale
    • 09:58 - Challenges & Considerations When Firing An Employee
    • 13:51 - Performance Plans and Coaching
    • 17:35 - Reasons to Consider When Firing an Employee
    • 24:54 - Implementing Change and Upholding Standards


    Snippets from the Episode

    • " What is the benefit of waiting? If it's that you think they'll change, the preponderance of the evidence says, no, they won't.” - Martin
    •  You're suffering and you're not replacing. You've still got a square wheel out there. You've got to get a round wheel.” - Martin
    • “Nothing to ruin a good employee faster than you tolerating a bad one.” -Martin
    •  ”Performance plans don't work, unless the performance plan is for the manager.” -Khalil


    24 Things Construction Business Owners Need to Successfully Hire & Train an Executive Assistant



    Resources

    • Check out OpenPhone
    • Build a Business that Runs without you. Explore our GrowthKits
    • Need Marketing Help? We Recommend Benali
    • Need Help with podcast production? We recommend Demandcast


    More from Martin Holland

    • theprofitproblem.com
    • annealbc.com
    • Email Martin
    • Meet With Martin
    • LinkedIn
    • Facebook
    • Instagram


    More from Khalil

    • benali.com
    • Email Khalil
    • Meet With Khalil
    • LinkedIn
    • Facebook
    • Instagram


    More from The Cashflow Contractor

    • Subscribe to our YouTube channel
    • Subscribe to our Newsletter
    • Follow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)
    • Visit our website
    • Email The Cashflow Contractor
    Show More Show Less
    36 mins

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