Episodes

  • We are closing down…

    We are closing down…
    Dec 12 2024

    In the final episode of 2024, Tom and Sarah reflect on the year's successes and challenges, highlighting key lessons and insights for flooring industry professionals. They delve into client achievements, common pitfalls, and exciting plans for 2025, including new projects and services.


    Whats inside:

    • Importance of Understanding Numbers
    • Review of Client Successes and Failures
    • Leadership and Team Efficiency
    • Consistent Effort and Long-Term Success
    • Personal Reflections and Achievements


    Memorable Quote:

    “At some points this year, we've actually been forced into a corner, and I think sometimes you've just got to make decisions that maybe are quite hard”


    Episode Sponsored By UltraFloor

    • https://www.instarmac.co.uk/products/ultrafloor/
    • https://www.facebook.com/UltraFloorContractFlooringSolutions/
    • https://www.instagram.com/ultraflooruk/
    • https://www.tiktok.com/@ultrafloor

    Where to find us:

    • Website: https://theukflooringpodcast.co.uk/
    • Instagram: https://www.instagram.com/theukflooringpodcast/
    • Facebook: https://www.facebook.com/theukflooringpodcast
    • YouTube: https://www.youtube.com/@cockerillco6141

    Produced by Cockerill & Co

    • Reach out on 01325 952548 or email hello@cockerillandco.co.uk.
    • Website: https://www.cockerillandco.co.uk/
    • Instagram: https://www.instagram.com/cockerillandco/
    • Facebook: https://www.facebook.com/cockerillandco/

    Don’t miss this episode—subscribe now for more stories and insights from industry leaders!




    Hosted on Acast. See acast.com/privacy for more information.
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    41 mins
  • Why be exact?

    Why be exact?
    Dec 5 2024

    Discover how Chris Frost, Director of The Exact, is transforming the flooring industry with flexible, cost-effective project estimating services. Learn how outsourcing estimation can enhance accuracy, streamline processes, and improve client relationships.


    What’s Inside:

    • [Chris Frost’s Flooring Journey]: A 50-year career and lessons learned.
    • [The Exact’s Approach]: Leveraging outsourcing for precision and cost-effectiveness.
    • [Challenges & Advice]: Insights for modern flooring contractors.

    Memorable Quote:

    "Always do what you say you're going to do."

    Guest Information:

    Chris Frost, Director of The Exact

    • LinkedIn: https://www.linkedin.com/in/chrisfrosttheexactworldwide/
    • Email: chris@the-exact.com
    • Website: www.the-exact.com


    Episode Sponsored By UltraFloor

    • https://www.instarmac.co.uk/products/ultrafloor/
    • https://www.facebook.com/UltraFloorContractFlooringSolutions/
    • https://www.instagram.com/ultraflooruk/
    • https://www.tiktok.com/@ultrafloor

    Where to find us:

    • Website: https://theukflooringpodcast.co.uk/
    • Instagram: https://www.instagram.com/theukflooringpodcast/
    • Facebook: https://www.facebook.com/theukflooringpodcast
    • YouTube: https://www.youtube.com/@cockerillco6141

    Produced by Cockerill & Co

    • Reach out on 01325 952548 or email hello@cockerillandco.co.uk.
    • Website: https://www.cockerillandco.co.uk/
    • Instagram: https://www.instagram.com/cockerillandco/
    • Facebook: https://www.facebook.com/cockerillandco/

    Don’t miss this episode—subscribe now for more stories and insights from industry leaders!




    Hosted on Acast. See acast.com/privacy for more information.
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    43 mins
  • A Bold Step Forward With Headlam

    A Bold Step Forward With Headlam
    Nov 28 2024

    Chris Payne, CEO of Headlam Group PLC, joins us to discuss the flooring industry’s biggest challenges and opportunities. From mobile services vs showrooms to mental health in tradespeople, this episode offers insights into the future of flooring and Headlam's approach.

    What’s Inside

    • The evolution of customer service: mobile services vs traditional showrooms
    • Supporting mental health in tradespeople and fostering a positive work environment
    • How Headlam is simplifying operations to improve client experiences

    Key Discussion


    Headlam's customer-led growth strategy is transforming the UK flooring market. With the consolidation of 32 local trading businesses into Mercado, the company is introducing a unified approach, offering:

    • An extensive product portfolio and a national product and price list.
    • Enhanced Trade Counter services for flexibility in ordering and collection.
    • A specialist eCommerce platform and app for seamless product browsing and purchasing.
    • A nationwide distribution network, beginning with a new site in Rayleigh.

    Chris Payne highlights how these changes are centered around customer convenience, accessibility, and trust, ensuring Headlam remains at the forefront of industry recovery despite macroeconomic pressures.

    Memorable Quote

    "Doing the right thing when no one is watching—that's the principle I lead with." — Chris Payne, CEO, Headlam Group PLC

    Guest Information

    Chris Payne – CEO, Headlam Group PLC

    • Website: https://www.headlam.com/
    • LinkedIn: https://www.linkedin.com/in/chris-payne-888a50b/?originalSubdomain=uk

    Episode Sponsored By UltraFloor

    • Website: https://www.cockerillandco.co.uk
    • Instagram: https://www.instagram.com/cockerillandco/
    • Facebook: https://www.facebook.com/cockerillandco

    Where to find us

    • Website: https://theukflooringpodcast.co.uk
    • Instagram: https://www.instagram.com/theukflooringpodcast/
    • Facebook: https://www.facebook.com/theukflooringpodcast
    • YouTube: https://www.youtube.com/@cockerillco6141

    Produced by Cockerill & Co

    • Reach out on 01325 952548 or email hello@cockerillandco.co.uk
    • Website: https://www.cockerillandco.co.uk
    • Instagram: https://www.instagram.com/cockerillandco/
    • Facebook: https://www.facebook.com/cockerillandco/

    Don’t miss this episode—subscribe now for more stories and insights from industry leaders!




    Hosted on Acast. See acast.com/privacy for more information.
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    1 hr
  • A Family Journey through Carpets with Adam Butler

    A Family Journey through Carpets with Adam Butler
    Nov 21 2024

    In this heartfelt episode, Adam Butler of Butler Carpets & Flooring shares his inspiring journey from family business roots to building a thriving flooring company. Adam opens up about the challenges, motivations, and lessons he’s learned along the way.


    What’s Inside

    • Adam’s background in flooring and how he brought his family’s business to new heights
    • Insights on balancing skill growth with business management and branding
    • Tips for overcoming industry challenges and building a personal connection with clients

    Memorable Quote

    "Go with the flow—nine times out of ten, things work themselves out by the end of the day." — Adam Butler, Butler Carpets & Flooring

    Guest Information

    Adam Butler – Founder, Butler Carpets & Flooring

    • Website: https://butlercarpetsandflooring.co.uk
    • Instagram: https://www.instagram.com/butlercarpetsandflooring/
    • Facebook: https://www.facebook.com/butlercarpetsandflooring

    Episode Sponsored By: Ultra Floor

    • Website: https://www.ultra-floor.co.uk
    • Instagram: https://www.instagram.com/ultrafloor
    • Facebook: https://www.facebook.com/UltraFloorUK

    Useful Links

    • Floor Skills Training Centre
    • The Flooring Show

    Where to find us

    • Website: https://theukflooringpodcast.co.uk
    • Instagram: https://www.instagram.com/theukflooringpodcast/
    • Facebook: https://www.facebook.com/theukflooringpodcast
    • YouTube: https://www.youtube.com/@cockerillco6141

    Produced by

    Cockerill & Co

    • Reach out on 01325 952548 or email hello@cockerillandco.co.uk
    • Website: https://www.cockerillandco.co.uk
    • Instagram: https://www.instagram.com/cockerillandco/
    • Facebook: https://www.facebook.com/cockerillandco/

    Don’t miss this episode—subscribe now for more stories and insights from industry leaders!




    Hosted on Acast. See acast.com/privacy for more information.
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    41 mins
  • The importance of selecting the right supply chain partner

    The importance of selecting the right supply chain partner
    Nov 14 2024

    In this episode, we chat with UltraFloor’s Vicki Stiles and Mark Berry to discuss the essential role of selecting the right supply chain partner. Discover how communication, sustainability, and quality control make a significant difference in the flooring industry.


    What’s Inside

    • The impact of communication in supply chain management
    • How UltraFloor ensures product quality through rigorous testing and innovative processes
    • Insights on sustainability practices and environmental initiatives in manufacturing

    Memorable Quote

    "Confidence comes from consistency, and our job is to ensure that every product delivers the same quality time and again." — Vicki Stiles, National Sales Manager, Ultra Floor

    Guest Information

    Vicki Stiles – National Sales Manager, UltraFloor

    Mark Berry – Key Account Manager, UltraFloor

    • Website: https://www.ultra-floor.co.uk


    Mentions

    • Megatron: UltraFloor’s state-of-the-art production technology


    Episode Sponsored By: Ultra Floor

    • Website: https://www.ultra-floor.co.uk
    • Instagram: https://www.instagram.com/ultrafloor
    • Facebook: https://www.facebook.com/UltraFloorUK

    Useful Links

    • FITA Training
    • The Flooring Show

    Where to find us

    • Website: https://theukflooringpodcast.co.uk
    • Instagram: https://www.instagram.com/theukflooringpodcast/
    • Facebook: https://www.facebook.com/theukflooringpodcast
    • YouTube: https://www.youtube.com/@cockerillco6141

    Produced by Cockerill & Co

    • Reach out on 01325 952548 or email hello@cockerillandco.co.uk
    • Website: https://www.cockerillandco.co.uk
    • Instagram: https://www.instagram.com/cockerillandco/
    • Facebook: https://www.facebook.com/cockerillandco/

    Don’t miss this episode—subscribe now for more stories and insights from industry leaders!




    Hosted on Acast. See acast.com/privacy for more information.
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    41 mins
  • Members Spotlight with Alex Derham and Elaine Thomas

    Members Spotlight with Alex Derham and Elaine Thomas
    Nov 12 2024
    In this unique "Members Spotlight" episode, we feature two in-depth interviews that give listeners a comprehensive look into the flooring industry. Guest host Alex Derham from Smartwood Flooring interviews our regular host, Tom, for a deep dive into choosing the best flooring products and fostering strong supplier relationships. Later, Elaine Thomas of Living Floors joins us to discuss how her business has transformed over the last 25 years, adapting to changing customer needs and new technologies.What’s Inside:The critical differences between big-box store flooring products and high-quality, specialised optionsWhy Tom prefers glue-down installations over click LVT and tips for effective budgeting in flooringElaine's insights on evolving customer expectations, showroom experiences, and the role of technology in a traditional businessMemorable Quotes:"When it comes to flooring, it’s not just about the product—it’s about the relationship with your supplier, the quality, and what best suits the space." — Tom Cockerill, Host"If you have a showroom, you’ve got to give customers an experience, or they may as well just buy online." — Elaine Thomas, Living FloorsGuest Information:Alex Derham – Smartwood FlooringWebsite: https://www.smartwoodflooring-scotland.com/Elaine Thomas – Living FloorsWebsite: https://living-floors.co.uk/ Episode Sponsored By: UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorUseful LinksClaim a free contract kit from UltraFloor: UltraFloor Contract KitWhere to find usWebsite: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.ukWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don’t miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.
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    38 mins
  • It’s a hot topic - dispelling the myths around underfloor heating!

    It’s a hot topic - dispelling the myths around underfloor heating!
    Nov 7 2024

    In this episode, Alan Collins, Technical Site Support and Training Manager at UltraFloor breaks down common myths and best practices around underfloor heating. Learn what it takes to ensure a seamless underfloor heating installation from an industry expert.

    What’s Inside

    • Key steps to successfully prepare and install flooring over underfloor heating systems
    • Tips on proper subfloor preparation and common mistakes to avoid
    • Essential advice on primers, smoothing compounds, and product compatibility with various underfloor heating systems


    Alan Collins – Technical Site Support & Training Manager, UltraFloor

    • LinkedIn: Alan Collins


    Episode Sponsored By: UltraFloor

    https://www.instarmac.co.uk/products/ultrafloor/

    https://www.facebook.com/UltraFloorContractFlooringSolutions/

    https://www.instagram.com/ultraflooruk/

    https://www.tiktok.com/@ultrafloor

    Useful Links

    • UltraFloor Training Academy
    • Hydro Bond
    • Fidbox for underfloor heating monitoring
    • Claim a free contract kit from UltraFloor: UltraFloor Contract Kit

    Where to find us

    • Website: https://theukflooringpodcast.co.uk
    • Instagram: https://www.instagram.com/theukflooringpodcast/
    • YouTube: https://www.youtube.com/@cockerillco6141

    Produced by Cockerill & Co

    • Reach out on 01325 952548 or email hello@cockerillandco.co.uk
    • Website: https://www.cockerillandco.co.uk
    • Instagram: https://www.instagram.com/cockerillandco/
    • Facebook: https://www.facebook.com/cockerillandco/

    Don’t miss this episode—subscribe now for more stories and insights from industry leaders!


    Hosted on Acast. See acast.com/privacy for more information.
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    57 mins
  • Parmos & Pounds with The Vine Brothers

    Parmos & Pounds with The Vine Brothers
    Nov 5 2024
    In this mini-episode, we sit down with Scott and Spencer Vine of Vine Brothers Flooring Company. They share their journey from family roots in flooring to building a thriving business. Tune in for insights on craftsmanship, community connections, and keeping it all in the family. Not only that, but they turn the tables on Tom and Sarah and give them a buzzer round of questions.What’s InsideThe Vine Brothers’ story: 25 years of flooring experience and traditionInsights on balancing new techniques with old-school valuesFun behind-the-scenes tales from the flooring world and the flooring showGuest InformationScott and Spencer Vine – Vine Brothers Flooring CompanyWebsite: https://www.vinebrothersflooringcompany.co.ukEpisode Sponsored By: UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorUseful LinksUltraFloor Level IT MultiPro Brampton Chase and Associated Weavers Claim a free contract kit from UltraFloor: UltraFloor Contract KitThe Flooring Show: https://www.theflooringshow.comWhere to find usWebsite: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by: Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.ukWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don’t miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.
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    18 mins