Showing titles in Customer Service
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The Agile Brand Guide: Conversational Marketing
- Evaluating, Buying, and Implementing Chatbots, Conversational AI, and Live Chat for Marketers (Agile Brand Guides)
- By: Greg Kihlstrom
- Narrated by: Kenneth Montgomery
- Length: 1 hr and 38 mins
- Unabridged
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In this latest audiobook in the best-selling Agile Brand Guide series, the successful planning, implementation, and optimization of several types of real-time communication with customers into an organization’s marketing technology stack is explored. The Agile Brand Guide: Conversational Marketing by best-selling author Greg Kihlström gives marketing professionals a solid overview of the space in a short guide format. The audiobook explores how marketing leaders and aspiring leaders can be successful in their implementation of conversational marketing within the customer experience.
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The Agile Brand Guide: Conversational Marketing
- Evaluating, Buying, and Implementing Chatbots, Conversational AI, and Live Chat for Marketers (Agile Brand Guides)
- Narrated by: Kenneth Montgomery
- Length: 1 hr and 38 mins
- Release date: 01-09-23
- Language: English
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A minha profissão, garçom [Food & Services]
- By: Anastasia E. Suárez
- Narrated by: Inês Reis Araújo de Almeida
- Length: 2 hrs and 2 mins
- Unabridged
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É comum pensar que a única função do garçom é anotar os pedidos e levar os pratos. No entanto, este livro pretende valorizar essa profissão e demonstrar que o verdadeiro valor de um garçom está na sua capacidade de conseguir que os seus clientes tenham momentos agradáveis enquanto repõem as energias. Nós, da Trade Academy, pretendemos destacar a importância que o garçom tem sendo, ao mesmo tempo, anfitrião e vendedor.
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A minha profissão, garçom [Food & Services]
- Narrated by: Inês Reis Araújo de Almeida
- Length: 2 hrs and 2 mins
- Release date: 18-08-23
- Language: Portuguese
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The Professional Waiter
- Arts & Crafts
- By: Anastasia E. Suárez
- Narrated by: Giselle Halberthal
- Length: 2 hrs and 17 mins
- Unabridged
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It is commonly believed that the work of a waiter consists of taking orders and carrying dishes properly. However, this book aims to give new meaning to the profession and show that the true value of a waiter lies in their ability to help us have a nice time while we recharge our energies.
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The Professional Waiter
- Arts & Crafts
- Narrated by: Giselle Halberthal
- Length: 2 hrs and 17 mins
- Release date: 16-08-23
- Language: English
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The Book of Business Awesome/The Book of Business UnAwesome
- How Engaging Your Customers and Employees Can Make Your Business Thrive
- By: Scott Stratten
- Narrated by: Scott Stratten
- Length: 5 hrs and 49 mins
- Unabridged
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Ensure that your business remains awesome, instead of unawesome, and apply these awesomely effective strategies to your business today.
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The Book of Business Awesome/The Book of Business UnAwesome
- How Engaging Your Customers and Employees Can Make Your Business Thrive
- Narrated by: Scott Stratten
- Length: 5 hrs and 49 mins
- Release date: 22-08-23
- Language: English
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Customer Service: 101
- A Step-by-Step Guide to Enhancing Customer Service
- By: David Elliot
- Narrated by: Stayce Smith
- Length: 51 mins
- Unabridged
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Customer service is often forgotten, but it's crucial for maintaining a healthy business. In this book, I will provide a step-by-step guide to customer service that will set your employees up for success from the beginning. I'll go over everything from how to hire the appropriate people, what they need to know before they start their job, and how to properly mentor them once they're onboard. By the end of this book, you'll have an employee team that knows what customer service is all about and has the knowledge and skills needed to execute it daily.
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Customer Service: 101
- A Step-by-Step Guide to Enhancing Customer Service
- Narrated by: Stayce Smith
- Length: 51 mins
- Release date: 17-10-22
- Language: English
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Service That Rocks
- Create Unforgettable Experiences and Turn Customers into Fans
- By: Jim Knight
- Narrated by: Jim Knight
- Length: 2 hrs and 32 mins
- Unabridged
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Whether you sell products or services, the only way to stand out is by treating your customers like rock’n’roll royalty—every single time they interact with your company. In Service That Rocks, author, speaker and service expert Jim Knight shows you how to begin by hiring people especially suited to your business, then giving them the training and permission they need to make your brand iconic.
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Service That Rocks
- Create Unforgettable Experiences and Turn Customers into Fans
- Narrated by: Jim Knight
- Length: 2 hrs and 32 mins
- Release date: 14-06-23
- Language: English
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Sichtbar - Wer nicht auffällt, fällt weg!
- Weil Du es wert bist, gesehen zu werden!
- By: Hermann Scherer
- Narrated by: Mario Belón
- Length: 4 hrs and 1 min
- Unabridged
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Zeig Dich, dann wirst Du zum Leuchtturm Deiner Branche! Du bist kompetent. Du hast Talente. Doch wie sichtbar bist du damit? Kennen deine Kunden und Geschäftspartner deine Superkräfte? Warum sind die einen mit einer Dienstleistung erfolgreich und warum bleiben die anderen auf ihren Fähigkeiten sitzen, ohne daraus Kapital schlagen zu können? In seinem Ratgeber beschreibt Erfolgsautor Herrmann Scherer den Weg raus aus der Unsichtbarkeit. Denn wer auf sich aufmerksam macht und seine Bekanntheit steigert, ist auf dem richtigen Weg zum persönlichen und beruflichen Erfolg.
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Sichtbar - Wer nicht auffällt, fällt weg!
- Weil Du es wert bist, gesehen zu werden!
- Narrated by: Mario Belón
- Length: 4 hrs and 1 min
- Release date: 05-06-23
- Language: German
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Regular price: £7.99 or 1 Credit
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Turn Any Customer into a Superfan
- By: Tony Reed
- Narrated by: Scott R. Pollak
- Length: 1 hr and 52 mins
- Unabridged
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Discover the path to unwavering customer loyalty and propel your business to unprecedented heights! This captivating book unveils potent strategies that not only ensure your customers feel valued, appreciated, and engaged but also foster unbreakable loyalty. Delve into the transformative impact of cultivating robust customer relationships, unlocking a realm of growth opportunities, boosting customer retention, and driving repeat business.
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Turn Any Customer into a Superfan
- Narrated by: Scott R. Pollak
- Length: 1 hr and 52 mins
- Release date: 25-05-23
- Language: English
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CustomHer Experience
- The Importance of Tailoring Your Brand Experience to the Female Consumer
- By: Katie Mares
- Narrated by: Katie Mares
- Length: 5 hrs and 12 mins
- Unabridged
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Although the female movement is interwoven into our social world and people preach “girl power,” brand experience expert Katie Mares has seen that this mindset hasn’t penetrated business branding or the experience businesses provide to women. Very few businesses focus on elevating “interaction” so that a brand experience includes a personal connection with the consumer and addresses their genuine interests and needs. CustomHer Experience sends the clear message that true power comes when businesses focus on providing a brand and consumer experience that women can’t live without.
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CustomHer Experience
- The Importance of Tailoring Your Brand Experience to the Female Consumer
- Narrated by: Katie Mares
- Length: 5 hrs and 12 mins
- Release date: 05-09-23
- Language: English
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