Showing titles in Policy & Administration

While there are a growing number of books based on the Toyota Production System, or lean, focused on healthcare, there are very few that detail the tools that make lean more than just a way of thinking and put the methodology into practice.

As one of America’s most celebrated vascular surgeons, Dr. Frank Veith’s career was anything but conventional—from working undercover with the CIA to fighting to make vascular surgery an independent specialty to creating the largest vascular conference in the world.

From the co-author of Patients at Risk: The Rise of the Nurse Practitioner and Physician Assistant in Healthcare, the first book to warn of the systematic replacement of physicians, comes Imposter Doctors, an even more frightening exposé of patient endangerment at the hands of for-profit corporate entities and healthcare conglomerates.

Philip Moeller has written a reliable, concise guide to health care and health insurance basics. He provides tools that patients need before, during, and after they get medical care. He describes the care we need, the care we don’t, and how to deal with doctors, hospitals, and other health-care providers. Moeller explains telemedicine and health-care apps that have become so important during the coronavirus epidemic. The book shares the stories of disruptive health innovators who have given us access to true health costs, cheaper prescription drugs, and low-cost care.

As a leader, is it possible to be both successful and humble? Studies show that today's emerging leaders not only prioritize achievement over humility but also see the two as mutually exclusive. Does this signal an existential crisis for healthcare - an industry that, at its essence, is supposed to embody humility and compassion? Thankfully, no, according to Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, which demonstrates that you can embrace humility and still be excellent at your job.

The healthcare industry has been about taking care of the vulnerable, healing the sick, and developing new treatments to treat people better. However, the industry has always been under the sharp swings when it comes to the safety of healthcare vicinity, staff, and patients. “Preserving Safety: A Proactive Approach to Managing Violence in Healthcare” is a comprehensive guide for healthcare professionals and administrators seeking effective strategies to mitigate and prevent violence within healthcare settings.

The Warranty Revolution: How Offering Procedure Warranties Can Transform Your Practice is a game-changing guide for dental practice owners looking to increase patient satisfaction, boost revenue, and reduce financial risk. Drawing on insights from the automotive industry, Max Zanan reveals how offering dental procedure warranties can attract more patients, improve treatment acceptance, and build long-term wealth for your practice.

This book is dedicated to the legacy of those men and women who strive to create a better world with their expertise and commitment to providing healthcare services. Physicians Cookbook includes hundreds of proven relationship marketing recipes for success, including the success ingredients of lectures, in-house promotions, event management, health fairs, and much more in order to deliver your valuable services to more patients! My book will walk you down the road to success and assist you to lead your team.

Understanding the inevitable changes that technology has brought—and will continue to bring—to the healthcare industry will help all of us take more control over our well-being, prevent chronic diseases, and pursue care at the right time, at the right place, in the right way, from the right people.

Mastering Healthcare Excellence offers a comprehensive guide for healthcare leaders aiming to achieve unparalleled results. Through practical insights and strategic frameworks, this book empowers executives to align their teams, priorities, and processes effectively. Discover proven strategies to navigate complex challenges, drive innovation, and lead with excellence in today's dynamic healthcare landscape.

Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do? Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes!

Every organization, whether in healthcare or beyond, relies on key referral sources or centers of influence to grow and thrive. How can you ensure these vital connections are actively driving potential customers or clients your way? Systematic referral source marketing is your untapped advantage.

Life sciences companies deliver the most innovative, life changing products in the world. Period. And yet, when it comes to delivering impactful experiences built around patients and healthcare professionals that leverage omnichannel capabilities to commercialize these therapies, our industry struggles to transform (to put it diplomatically). Why? It's because we never took the time to properly educate ourselves on the basic building blocks of omnichannel capabilities and advanced concepts on customer-driven experiences that address stakeholder needs.

In a world where the practice of medicine is constantly evolving, Physician Reborn offers a lifeline to healthcare professionals seeking clarity, resilience, and fulfillment in their careers. Through a compelling narrative and practical insights, this book serves as a guiding light through the complexities of modern healthcare.

This definitive people’s history of the recovery movement spans the 1970s to the present day and proves to readers just how essential mental health activism is to every person in this country, whether you have a current psychiatric diagnosis or not. In Fighting for Recovery, professor and mental health advocate Phyllis Vine tells the history of the former psychiatric patients, families, and courageous activists who formed a patients’ liberation movement that challenged medical authority and proved to the world that recovery from mental illness is possible.

Physician burnout annually costs the medical industry—run by insurance companies, administrators, and electronic record systems—$5 billion. Even before the COVID-19 pandemic, 70 percent of physicians said they would not recommend a medical career to their families. It’s time for change. In Determined, academic physician and certified coach Dr. Jimmy Turner lays out an evidence-based framework to help doctors understand why they are so burned out in the first place.

COVID-19 is the biggest public health and economic disaster of our time. It has posed the same threat across the globe, yet countries have responded very differently and some have clearly fared much better than others. Peter Baldwin uncovers the reasons why in this definitive account of the global politics of pandemic. He shows that how nations responded depended above all on the political tools available—how firmly could the authorities order citizens' lives and how willingly would they be obeyed?

If you find the American healthcare system complicated and confusing, you’re not the only one. Our goal is to make your life a little easier by taking a fresh look at choosing a good doctor, making the most of the time with your healthcare provider, and deciphering health insurance. As an educated and informed healthcare consumer, you will be better able to navigate the fragmented healthcare system and form partnerships with your doctors. The goal of this insight is improved outcomes for you and your family.

In Unhealthy: Corruption and Malpractice in the American Health System, Dr. Richard Kradin, a professor at Harvard Medical School and expert in pulmonary infectious diseases, explores the history of the corporate and ideological transformation of America’s medical profession and how it has diminished the quality of health care. He describes how progressive medical education has produced a generation of physicians as concerned with political activism as they are with medical science.

Being a family doctor isn’t easy. Why? Because you’re either an employed physician or a doctor trying to survive on your own. Both are making doctors quit their profession every day. You have heard about direct primary care as an option, but you have been bombarded with misleading advertising, confusing recommendations, and bad information from those who fear taking the leap.