Showing results by author "Michael Hammer" in All Categories

Michael Hammer shows companies how to prosper in today’s world of slow growth, fierce competition, and enormously powerful customers. The winners in this extraordinarily difficult environment—companies like IBM, Duke Power, Progressive Insurance, and GE—succeed through superior operations. Their costs are lower and their quality higher than their competitors’; they get new products to market faster and they provide better customer service. How do they do it? Through near-fanatical attention to the basics of business, and by managing these basics in new and creative ways.

When a Vietnam Veteran and his wife return to Vietnam in the 1990s, they become involved with returning MIA remains from the war. It isn't as easy as it would seem. Listeners will enjoy the attitude of the author and the passionate, down-to-earth style in which this book is written. The Bones of Pleiku will give you chicken skin at times, and at other times will give one tears that say, “Right On!”

Hammer talks with his friends about all things in life. Get the guys and girls side of the discuss