Intelligence Services

The British Secret Service has been cloaked in secrecy and shrouded in myth since it was created 100 years ago. Our understanding of what it is to be a spy has been largely defined by the fictional worlds of James Bond and John le Carre. MI6 provides a unique and unprecedented insight into this secret world and the reality that lies behind the fiction.

When Allied fighters were trapped behind enemy lines, one branch of military intelligence helped them escape: MI9. The organization set up clandestine routes that zigzagged across Nazi-occupied Europe, enabling soldiers and airmen to make their way home. Secret agents and resistance fighters risked their lives and those of their families to hide the men. Drawing on declassified files and eye-witness testimonies from across Europe and the United States, Helen Fry provides a significant reassessment of MI9’s wartime role.

In To Catch a Spy: The Art of Counterintelligence, James M. Olson, former chief of CIA counterintelligence, offers a wake-up call for the American public and also a guide for how our country can do a better job of protecting its national security and trade secrets. Olson takes the listener into the arcane world of counterintelligence as he lived it during his 30-year career in the CIA.

The Special Relationship between America and Britain is feted by politicians on both sides of the Atlantic when it suits their purpose and just as frequently dismissed as a myth, not least by the media, which announces its supposed death on a regular basis. Yet the simple truth is that the two countries are bound together more closely than either is to any other ally. Michael Smith reveals how it all began, 80 years ago, when a top-secret visit by four American codebreakers to Bletchley Park in February 1941.

Behind the locked doors of three mansions in London's exclusive Kensington Palace Gardens neighborhood, the British Secret Service established a highly secret prison in 1940: the London Cage. Here recalcitrant German prisoners of war were subjected to "special intelligence treatment." The stakes were high: the war's outcome could hinge on obtaining information German prisoners were determined to withhold. After the war, high-ranking Nazi war criminals were housed in the Cage, revamped as an important center for investigating German war crimes.

In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more. Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships.

Since the inception of the Secret Service Bureau back in 1909, women have worked at the very heart of British secret intelligence - yet their contributions have been all but written out of history. Now, drawing on private and previously-classified documents, leading historian Claire Hubbard-Hall brings their gripping true stories to life.

In Mossad, authors MichaelBar-Zohar and Nissim Mishal take us behind the closed curtain with riveting, eye-opening, boots-on-the-ground accounts of the most dangerous, most crucial missions in the agency's 60-year history.

1939. As Europe teeters on the brink of war, Alfred Kendall is tasked with carrying out a minor mission for the British Intelligence Service. Travelling to Prague, he takes his troubled young son, Hugh, as cover. When Hitler invades Czechoslovakia, Alfred is given an ultimatum by the Czech Resistance. They will arrange for him to return to England, but only if he leaves his son Hugh behind as collateral. Hugh is soon taken under the wing of a Nazi colonel - Helmuth Scholl.

Since its founding in 1995, the FSB, Russia's Federal Security Service, has regained the majority of the domestic security functions of the Soviet-era KGB. Under Vladimir Putin, who served as FSB director just before becoming president, the agency has grown to be one of the most powerful and favored organizations in Russia. The FSB not only conducts internal security but also has primacy in intelligence operations in former Soviet states.

Forged during the tumultuous aftermath of Partition in 1947, the Inter-Services Intelligence Directorate (ISI) has grown to become the preeminent intelligence service in Pakistan. Its capabilities are comprehensive, its remit covers both foreign and domestic intelligence, and it is one of the most feared and respected agencies of the Global South. Pakistan's ISI provides an up-to-date and detailed introduction to the ISI and its historical evolution.

He swore to take a bullet for the President and left it all behind to take a bullet for the American people. Why would a successful, twelve-year Secret Service agent resign his position in the prime of his career to run for political office against all the odds? New York Times bestseller, Life Inside the Bubble is an intimate look at life inside the presidential "bubble," a haze of staffers, consultants, cronies, acolytes, bureaucrats and lobbyists that creates the "alternate reality" in which monumental policy decisions are made.

Revolutionary War officer Nathan Hale, one of America's first spies, said, "Any kind of service necessary to the public good becomes honorable by being necessary." A statue of Hale stands outside CIA headquarters, and the agency often cites his statement as one of its guiding principles. But who decides what is necessary for the public good, and is it really true that any kind of service is permissible for the public good? These questions are at the heart of James M. Olson's book, Fair Play: The Moral Dilemmas of Spying.

The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences.

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A gripping history of the Security Service and its covert surveillance on British writers and intellectuals in the twentieth century.

Stephanie Patrick's life is destroyed by the crash of flight NE027: her family was on board, and there were no survivors. Devastated, she falls into a world of drugs and prostitution - until the day she discovers that the crash wasn't an accident but an act of terrorism. Filled with rage, and with nothing left to lose, she joins a covert intelligence organization. But throughout her training and operations she remains focused on one goal above all: revenge.

The story picks up less than a year after the events of High Priest on Union Station, with Kelly coming to the conclusion that EarthCent needs an intelligence service. Of course, EarthCent has no institutional knowledge of what spies do or how they work, so the new agency gets off to a slow start. Then Kelly and the Union Station crew come up with a brilliant idea.

Forty modern masterpieces are found concealed on a neutral ship in international waters 16 months before the bombing of Pearl Harbor. Their provenance is sketchy and their final destination unknown. The Royal Navy suspects the works are “degenerate art” seized by the Nazis and shipped across the Atlantic to create cash for their covert operations. But how to prove it? There’s only one man for the job - Roy Hawkins. The British Secret Intelligence Service has put their half-American star agent in tough spots before, and he’s always come out on top.

Inside the “Mickey Mouse Factory” comes from a veteran of 27 years of U.S. government service in various agencies such as the CIA, and combines an insider's life with a memoir that reveals his experiences serving as a CIA operations officer. From training courses designed to reflect operational realities to various incidents that presented special diplomatic and political challenges as operations were carried out in other countries, Sawyer's ability to reveal the nuts and bolts of intelligence goals and conundrums alike creates a fast-paced book packed with information.