In this episode of The Get Shit Done Experience, John Morris is joined by Lauren Klaus, Sales Manager for TTSG, a managed print service provider. They delve into the importance of having a strong belief and desire in business and discuss strategies fueled by heart, hustle, and muscle. Lauren shares insights on what managed print services entail, from office copiers and printers to document solutions. They highlight the customer-centric approach of TTSG, emphasizing their ability to provide tailored solutions and exceptional service. The discussion also covers the evolving needs of businesses, the importance of process improvement, and how TTSG can help businesses save costs and improve efficiency. The episode concludes with actionable tips for getting more done and staying motivated in business.

KEY TAKEAWAYS

• Managed Print Services Overview: The discussion provides a comprehensive overview of Managed Print Services (MPS), highlighting how TTSG helps businesses manage their print environments effectively and cost-efficiently.
• Customer Centricity: Emphasis on TTSG’s customer-first approach, which includes personalized service and understanding client needs deeply.
• Industry Trends: Discussion on changes in business environments, particularly post-2020, and how this affects clients’ technology needs.
• Consultative Selling: Lauren and John highlight the importance of consultative selling and tailoring solutions to client-specific needs rather than a one-size-fits-all approach.
• Value of Data and Analysis: Emphasis on using data and analytical approaches to optimize services and prove the value of TTSG's solution.
• Service Excellence: TTSG’s commitment to service excellence, with a focus on swift resolution times and the importance of minimizing customer downtime.
• Importance of Adaptability: TTSG prides itself on the ability to be agile and innovative, tailoring solutions to the ever-changing needs of clients.
• Sales Strategy and Philosophy: Insights into effective sales strategies, incorporating curiosity, intentional outreach, and understanding client motivation.

QUOTES

• "Managed print services is basically you have your office copiers, printers, multifunctional printers. Most offices have them still."
• “When we say consultative selling, we’re not just saying it to say it as a buzzword. We live that, we breathe that.”
• “You should evaluate technology whenever there is change, period. Full stop.”
• “If we're not the right solution, we'll tell you we're not and point you in the right direction. If we are, it doesn't mean you have to hire us, but we're going to give you all the advice and expertise.”
• “Time management is huge and self-awareness is key. Sales will humble you so quickly.”
• “The more efficient an organization is, the stronger likelihood that they create efficiency for other organizations.”

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message.

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:

Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

In this episode of The Get Shit Done Experience, hosted by John Morris, the focus is on intentionality, leadership, personal discipline, and getting shit done. Our guest, Pete Durand, dives deep into his role as the CGO of Instrumentum, a company revolutionizing the sterilization of surgical instruments within hospitals. Pete's combination of experience, strategic thinking, and unwavering work ethic shines throughout the discussion, providing valuable insights for listeners.

Pete discusses the complex yet essential operations at Instrumentum, including the pressing need for specialized sterilization services and the importance of adhering to rigorous standards. This episode doesn't just stick to professional endeavors; it weaves through personal anecdotes, touching on how Pete balances work with family life and instills strong values in his children. The conversation broadens to discuss societal observations, such as the need for accountability, intentional parenting, and the disappearance of basic courtesies, emphasizing the foundational principles that guide both personal and professional success.

KEY TAKEAWAYS

• Discipline and Consistency: Pete attributes a significant part of his success to the consistent discipline of daily routines, combining physical fitness and spiritual practices.
• Intentional Parenting: Pete discusses the vital role parents play in shaping children by setting examples of respect, responsibility, and hard work.
• Instrumentum's Vision: The core mission of Instrumentum is to relieve hospitals from the complexities of sterilizing surgical instruments, allowing them to focus on patient care and expand efficiently.
• Networking and Personal Branding: Strategies for job seekers and professionals on leveraging LinkedIn and consistent content creation to build a personal brand and attract opportunities.
• Handling Adversity: The importance of responding constructively to life's challenges, whether in personal setbacks or professional struggles, by maintaining a forward-thinking and positive attitude.

QUOTES

• "There's a strong chance you're not that far off from winning in business and at the game of life. It just takes one idea, but you gotta have unwavering belief and burning desire."
• "They get shit done. So welcome to the get shit done experience."
• "For us, it's our entire business. Our teams, they're our champions, and we can't ever screw it up. We have to do it perfectly every time."
• "Discipline is far more important than motivation. Motivation is fleeting. Discipline is cement."
• "Making something intentional, whether it's your faith, learning a new skill, education, or giving back, you have to be intentional about it."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message.

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:
Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

In this episode of The Get Shit Done Experience, John Morris is joined by Ben Witek & Mike Kerley, the owners of United Door and Dock. They share their entrepreneurial journey, the importance of belief, desire, and a solid strategy in achieving business success. They discuss their community involvement, innovative approaches, and the origins of their company. Ben and Mike highlight the significance of strong partnerships, the challenges they faced during the COVID-19 pandemic, and their unique company culture that focuses on supporting employees and providing top-notch service. Listen in to hear about their growth from a startup to a thriving business, their dedication to their team, and their commitment to excellence in their industry.

KEY TAKEAWAYS

• Innovation in a Traditional Industry: Leveraging technology and a fresh approach enabled United Door and Dock to disrupt a dated market effectively.
• Handling Explosive Growth: Rapid expansion from four to 40+ employees in four years, with a focus on maintaining core values and operational excellence.
• Customer Service Excellence: The unique choice to ensure no calls go to voicemail, emphasizing immediate human interaction to solve customer needs efficiently.
• Employee Empowerment: Creating a culture where employees feel valued, offering autonomy and accountability, resulting in low turnover and high team satisfaction.
• Adapting Through Crisis: The startup faced COVID-19 head-on, using it as an opportunity to outmaneuver complacent competitors and secure major contracts.

QUOTES

• "There's a strong chance you're not that far off from winning in business and at the game of life. It just takes one idea, but you gotta have unwavering belief and burning desire."
• "Nothing stops this train. That's a big part of it."
• "We support 44 families. How cool is that?"
• "Live like no one else now, so you can live like no one else later."
• "We're not your bosses. We're one with you. We work just like you do."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message.

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:
Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

In this episode of The Get Shit Done Experience, John Morris is joined by Stephen Steers, a renowned sales expert, author, and founder of Steers Consulting. Stephen shares his inspiring journey from an aspiring race car driver to a successful sales consultant. He delves into foundational sales principles, the significance of storytelling in sales, and authentic engagement with prospects. The discussion covers insights from his book 'Superpower Storytelling,' and highlights the importance of discipline, consistency, and genuine connections. Stephen also emphasizes continuous training for sales teams, effective coaching methods, and adapting to industry trends and technologies. Listeners are invited to connect with Stephen on LinkedIn and his website for additional resources and free call reviews. Key strategies for long-term sales success through resourcefulness and strategic planning are also discussed.

KEY TAKEAWAYS

• Mindset Over Skillset: Success in sales is more about having the right mindset—hunger, discipline, and resilience—than just having technical skills.
• Consistency is Key: The importance of showing up every day and doing the work, even if it's just small, consistent efforts like the Pomodoro technique.
• Leveraging Adversity: How near-death experiences or significant life events can be the catalyst for pursuing your true passion and starting your own business.
• The Role of Curiosity and Learning: Continual learning and curiosity are essential in sales, and the most successful individuals are those who remain coachable and open to growth.
• The Power of Repetition: Mastering the monotony of repetitive tasks is crucial for success, especially in the early stages of a sales career.

QUOTES

• "Sales is more of a mindset than a skill set. You can't teach hunger, but you can teach someone to sell."
• "If you can sell, you'll always have a business, no matter what."
• "Consistency and discipline will always outlast motivation. Show up every day, do the work, and success will follow."
• "Not everybody gets a chance like that. You're here for something."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message.

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:
Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

In this episode of The Get Shit Done Experience, John Morris is joined by Nick Verzillo, Director of Sales for GSD Technologies, to discuss his journey in the sales industry. The conversation delves into Nick's early start in sales at 16 years old, his progression in various roles, and his philosophy on goal-setting. Nick shares significant insights from his personal experiences, including overcoming a brain tumor and how his daughter's fight for life influenced his perspective. The episode highlights the importance of mindset, resilience, and relationships in both business and personal life. The conversation concludes with Nick's vision for the future of GSD Technologies, emphasizing growth, innovation, and building strong, reliable partnerships.

KEY TAKEAWAYS

• The Value of Hustle: Success in sales comes from a combination of hard work, resilience, and the willingness to push through challenges.
• Leadership by Example: True leaders inspire others by their actions, not just their words. Helping others succeed can naturally elevate you into leadership positions.
• The Power of Listening: Listening is a critical skill in both sales and leadership. Understanding the needs and pains of others allows you to provide real value and build lasting relationships.
• Growth Mindset: Always strive for growth, both personally and within your organization. Being part of a dynamic, growth-focused environment is key to long-term success.
• Legacy of Wisdom: The wisdom passed down from mentors and family can be a powerful guide in your career and personal life.

QUOTES

• "The guy who is the loudest person, the guy who is talking the most, is the guy that doesn't know anything. The people who sit back and listen are the smartest people in the room." – Nick Verzillo
• "People want to work for people, not just a product or brand. It's about the passion and energy that a leader brings to the table." – John Morris
• "No one's going to give you anything. You have to go out there and get it." – Nick Verzillo
• "Watching a sales team grow and succeed is the most rewarding part of the business for me." – Nick Verzillo

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message.

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:
Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty: https://20twentydesign.com/

Ready to take the next step?
Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

In this episode of The Get Shit Done Experience, John Morris and guest Tim Ward delve into the journey of transforming a copier company into a thriving IT solutions provider. They discuss the importance of unwavering belief, strategic evolution, and the relentless pursuit of excellence. Learn how GSD Technologies navigated the challenges of the IT landscape, the critical role of Managed Service Providers (MSPs), and the innovative approaches they adopted to stay ahead in the market. This episode is a treasure trove of insights for business owners and IT professionals looking to scale their operations and enhance their service offerings.

KEY TAKEAWAYS

• Unwavering Belief and Burning Desire: Success in business requires a strong belief in your vision and an intense drive to achieve it.
• Strategic Evolution: Transitioning from a copier company to an IT solutions provider involves creating a separate entity with distinct branding and operational strategies.
• Role of MSPs: Managed Service Providers play a crucial role in supporting IT infrastructure, enabling businesses to focus on their core competencies.
• Importance of Customer Experience: Providing exceptional customer service is key to retaining clients and driving business growth.
• Leveraging AI and Automation: These technologies can enhance efficiency, creativity, and customer satisfaction, allowing businesses to scale effectively.

QUOTES

• "There's a strong chance you're not that far off from winning in business and at the game of life. It just takes one idea, but you gotta have unwavering belief and burning desire."
• "GSD Technologies started because a trusted mentor said, 'Why can't you do that?' And I realized, damn it, I should probably do that."
• "Excellence is the minimum standard. TTSG is a true managed print service provider, deeply understanding your technology and business goals."
• "In the IT landscape, it's crucial to know your limitations and stay within your specialty to avoid over-promising and under-delivering."
• "AI and automation are not about replacing people; they're about freeing up creativity and helping you do more in a given day."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message.

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:
Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

In this electrifying episode of The Get Shit Done Experience, host John Morris, along with co-host and guest Tim Ward—founder and CEO of TTSG, GSD Technologies, and 20Twenty Design—embark on an inspiring journey through the highs and lows of building and scaling a business from 2009 to the present.

Tim shares his firsthand experiences navigating the ever-evolving world of managed print services and delves into the critical elements of success: a strong network, unwavering belief, relentless hustle, and sheer determination. He also emphasizes the importance of hiring the right talent, giving back to the community, and balancing home life with business responsibilities.

This dynamic conversation explores the essence of 'getting shit done' and offers deep insights into the philosophy behind creating a resilient and thriving business.

KEY TAKEAWAYS

• Tim Ward’s Entrepreneurial Journey: Discover how Tim Ward, CEO and founder of TTSG, GSD Technologies, and 20Twenty Design, transitioned from sales to successful business ownership.
• Belief, Strategy, and Adaptability: Gain insights into the critical role of belief, strategy, and adaptability in Tim’s journey, especially during challenging times like the 2008 financial crisis and the post-COVID business landscape.
• Company Evolution and Challenges: Learn about the evolution of Tim’s companies, the obstacles faced, and the triumphs achieved through resilience and innovation.
• Building Company Culture: Understand the importance of fostering a strong company culture and the positive impact it has on business success.
• Networking and Customer-First Approach: Explore how powerful networking and a customer-first mindset contribute to long-term success.
• Dynamic Relationship with Money and Investment: Hear Tim’s reflections on managing money, investing in people, and the value of giving back to the community.

QUOTES

• "Being a good salesperson is being a good person. Yeah. Being a good person is even better. And then being a person who wants to learn constantly is even better."
• "Owning a business and having a business is not what everyone thinks it is. It’s not being on a yacht, drinking champagne, or flying in private jets. You’re not doing all that stuff."
• “When you look at how many businesses fail and then look at what it takes to run a successful business, it could be one degree off—and that’s crazy.”

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message.

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:
Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/\
Transform your vision into reality with 20Twenty: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

Get ready for an electrifying episode of 'The Get Shit Done Experience' (GSDX)! Join John Morris and co-host Tim Ward as they sit down with the legendary Bryan Bickel, former NHL star and Stanley Cup champion. Dive into Bryan’s thrilling journey from the minor leagues to his crucial role in the Chicago Blackhawks' championship victories. It’s a story of unyielding belief and relentless strategy!

But that’s just the beginning—Bryan’s story takes a heartfelt turn as he shares his battle with MS (Multiple Sclerosis) and how it inspired his powerful advocacy. Discover the creation of the Bryan and Amanda Bickell Foundation, which not only rescues pit bulls but also supports families affected by MS through transformative retreats.

KEY TAKEAWAYS

• Bryan Bickell’s NHL Journey: Discover Bryan’s rise from the minor leagues to his pivotal role in the Chicago Blackhawks' Stanley Cup victories.
• Mental Toughness and Strategy: Gain insights into the unwavering belief and relentless strategy that fueled Bryan’s success on the ice.
• Battle with MS: Hear Bryan’s personal account of his fight against Multiple Sclerosis and how it transformed his life and career.
• Powerful Advocacy: Learn about Bryan’s advocacy work, driven by his MS diagnosis, and how it has impacted his mission to help others.
• Bryan and Amanda Bickell Foundation: Explore the foundation’s dual focus on rescuing pit bulls and providing support to families affected by MS through life-changing retreats.
• Overcoming Adversity: Understand the lessons Bryan has learned about resilience, community support, and giving back.

QUOTES

• "A nerve-wracking part is when people get caught up in the moment and overthink it, whereas we're just out here playing a game that we've been playing our whole life."
• "There’s a very subtle difference between being in a rut and being in a groove, and that’s why the simplicity, like the really simple things, you have to master. You have to have mastery of that.”
• "Life's not easy. Even if you're having fun, it should still be hard work. You should be working hard."
• "Championship teams almost inevitably have a championship-caliber coach. You don't see many teams that win three Stanley Cups with just an 'okay' coach."
• "Everyone in this room has faced adversity on different levels, and I think that with the right mindset, adversity makes you stronger."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message.

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:
Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty: https://20twentydesign.com/

Ready to take the next step?
Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!